PRIVACY POLICY

Tusafiri Adventures ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

1. Company Information
Tusafiri Adventures
Location: Arusha, Tanzania
Phone: +255 615 521 171
Email: info@tusafiriadventures.com

2. What Personal Data We Collect
We may collect and process the following personal data:

Full name
Email address
Phone number (including WhatsApp)
Nationality and travel details
Passport details (only when required for bookings)
Payment information (processed via secure third-party providers)
Any information you provide through contact forms, email, or messaging

3. How We Collect Your Data
We collect data when you:

Fill out a contact or booking form on our website
Contact us via email, phone, or WhatsApp
Make a booking or inquiry
Subscribe to marketing communications (if applicable)

4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:

Contractual necessity: To provide and manage your booking
Consent: When you voluntarily provide information or subscribe to updates
Legitimate interest: To improve our services and respond to inquiries
Legal obligation: To comply with applicable laws and regulations

5. How We Use Your Data
Your personal data is used to:

Process and manage bookings
Communicate with you regarding your trip
Provide customer support
Improve our services and website
Send relevant travel information (only where appropriate)

We do not sell or rent your personal data to third parties.

6. Data Sharing
We may share your data with trusted third parties only when necessary, including:

Hotels and lodges
Transport providers and guides
National park authorities
Payment processors

All third parties are required to handle your data securely and only for the intended purpose.

7. International Data Transfers
As Tusafiri Adventures operates in Tanzania, your data may be processed outside the European Economic Area (EEA).

By using our services, you acknowledge and consent to this transfer. We take reasonable steps to ensure your data is handled securely and in line with GDPR principles.

8. Data Retention
We retain personal data only as long as necessary:

Booking data: retained for legal, accounting, and operational purposes
Inquiry data: retained for customer service and follow-up
Marketing data: until you unsubscribe

9. Your Rights Under GDPR
If you are located in the European Economic Area, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at: info@tusafiriadventures.com

10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

11. Cookies and Website Tracking
Our website may use cookies to improve user experience and analyze website traffic.

Users can control or disable cookies through their browser settings.

12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

14. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:

Tusafiri Adventures
Email: info@tusafiriadventures.com
Phone: +255 615 521 171
Location: Arusha, Tanzania

By using our website and services, you agree to the terms of this Privacy Policy.